CAPSULE PRO:
If your Capsule Pro doesn't move smoothly or stuck in one way, you can execute the following solution.
There is a small hole under the USB and camera connection ports of Capsule Pro and there is a setscrew inside. You can loosen or tighten this setscrew by using an Allen screwdriver. You should rotate it clockwise or counter-clockwise with very small rotations until it fixed.
CAPSULE360:
If your Capsule360 doesn't move smoothly or stuck in one way, you can execute the following solution.
There is a small hole under the camera connection ports of Capsule360 and there is a setscrew inside. You can loosen or tighten this setscrew by using an Allen screwdriver. You should rotate it clockwise or counter-clockwise with very small rotations until it fixed.